Support

Contact Us Now

If you need help with Cabulous, contact us at 1-415-683-7401.

System Requirements

Cabulous currently runs on iPhone 3G and 3GS. (It is possible to run it on an original iPhone, but the lack of GPS will make your position on the map less accurate.) It will also work in most modern web browsers (that’s not you, IE 6 users).

We’re working on apps for other smartphone platforms.

Video Demo

We’re making a new video demoing our software, but in the meantime check out our original promo materials.

Questions and Answers

A big part of the Cabulous San Francisco beta test is getting feedback and questions from drivers and passengers. We’ll do our best to keep our FAQs page up to date.

Things We Are Working On

We’re currently in beta, and everyone using Cabulous is a beta tester. We’re counting on you to find problems and to suggest new features – that’s the point. Here are a few things we are already working on:

• 1) The driver’s cab number doesn’t appear in the car’s bubble when you touch it. (Working on it.)
• 2) It would be nice in some cases to be able to enter a pick-up address rather than rely on GPS or dragging the pin on the map. Sure, it kind of defeats the benefit of Cabulous helping the driver see where the passenger really is, but still – we’ll be putting that in.
• 3) The “meet here” pin should rise to the tip of your finger when you drag it, so you can see where you are placing it. (Yep…working it.)
• 4) There ought to be a web version of Cabulous, so that I can hail a cab from my laptop in the cafe. (We agree…lot of work, but on its way.)
• 5) I ought to be able to use Cabulous on a lot of different phones, not just the iPhone. (Yeah, we started on iPhone as the “reference platform” to get things right before we dove into other platforms. Working on Blackberry and Android…others to follow.)

Inside the Cabulous app, you can go to Tools => Feedback, and your thoughts will go straight to the development team. If you’ve got ideas you need to tell us about RIGHT NOW, click the LivePerson button on this page and chat live with our support team.

In-App Tips

Cabulous has a terrific internal messaging system that allows us to send help tips directly from our server to your app. We have already included several tips to help new users know what they can do with Cabulous, and we can add to these and modify existing ones at any time.

Let us know what tips you think should be in the app by using the Feedback button on the Tools menu inside Cabulous, or by clicking on the LivePerson button on this page.