Posts Tagged ‘Best Buy’

Cabulous Global: The Most Scalable Dispatch System in the World

November 1st, 2010

This Fall, UpStart Mobile completed its enterprise dispatch technology for ground transportation fleets.

Some companies build in Ruby. Some use Python. Some use .net or Java. We didn’t go that way. We took a risk and went a different way, building Cabulous on an advanced platform with special properties for robustness, reliability, and scalability. Functional languages ftw!

The result is that today Cabulous has one of the very few dispatch platforms in the world that can scale to many hundreds of thousands of vehicles, millions of passengers, and thousands of dispatchers, with position update rates so high that the cars seem to move on the map in real-time, giving passengers confidence that the car they see on Cabulous is actually moving to pick them up.

Cabulous can hot-update systems without any downtime, so taxi fleets in countries all over the world don’t have to go off the map when we need to patch or make a change.

Most existing systems are built to provide only one company’s vehicles with GPS dispatch – a small number of cars, no passenger interface, and a few dispatchers and order takers. The customer fleet must buy and maintain its own servers – complicated, costly, isolated. By contrast, a fleet that chooses Cabulous is up and running in about ten minutes and as quickly as they can put the units in their cars (which takes about 4 minutes each by our last count). A system like this, deployed in the Cloud, needs to achieve a whole new level of reliability and scalability.

So in making the choices we made, Cabulous now has arguably the most advanced infrastructure platform for dispatch in the world.

And we are only making it better.

Welcome to Cabulous – The Video

February 11th, 2010

Cabulous Essentials

October 16th, 2009

Catching a taxi can be a frustrating experience – first, not knowing where the nearest cab might be, and then waiting blindly wondering when (or if) it will arrive. Worse is the frustration of a driver responding to a call and arriving to find the passenger has already taken another cab.

UpStart Mobile’s new product, Cabulous™ is the first location-based solution that enables both passengers and drivers to see exactly where each other are in real time, from hail to pick-up. Customers can see all the nearest available drivers on their smartphone, then hail one with a single touch. Once hailed, the driver sees on his smartphone exactly where the passenger is, even if the passenger walks down the block or around a corner.

There are over six million commercial drivers, losing over $5 billion annually on downtime and no-shows. Cabulous reduces no-shows by creating a visual link between driver and passenger. It reduces downtime by increasing the chance a driver will be spotted and hailed while driving, even through low-density areas. And because Cabulous is the first to capitalize on the explosion in drivers’ personal smartphone adoption this year (over 30% and climbing), passengers can not only spot a cab, but they can track their favorite individual drivers, increasing customer loyalty.